Safety and Emergency Services
Call 000 in an Emergency for an Ambulance, Police or Fire Services
Call 000 for Emergency Police, Ambulance or Fire Services
If you are in immediate danger or have a medical emergency call 000. The operator who answers your call will ask what emergency service you require, the nature of the emergency, and your address/location. You’ll then be connected to the service you require (Ambulance, Fire, Police). When making an emergency call remain calm and follow the direction of the Emergency Service’s call taker/s.
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If there is no immediate danger or medical emergency please don't call the 000 number. ​For non-urgent Police matters there is an alternative contact number. For serious but not life-threatening medical matters go to the emergency department of the closest hospital and for non-urgent medical matters make an appointment to see a doctor.
For Non-Urgent Police Matters Call 131 444
Call 131 444 for non-urgent Police matters. For non-urgent Police matters such as your bike has been stolen or your car or home has been broken you can report non-urgent crimes by calling the Police Assistance Line on 131 1444, or report online. Click on the below button to be redirected to Victoria Police's Police Assistance and Online Reporting webpage.
State Emergency Service (SES)
For emergency assistance in a flood or storm Call 132 500
The State Emergency Service (SES) is an emergency and rescue service dedicated to providing assistance with natural disasters, rescues, road crashes and extreme weather conditions. It is made up almost entirely of volunteers and operates in all States and Territories in Australia.
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Each state's SES service has their own website. The websites have some great resources for planning ahead to keep safe in advance of a weather event. Click on the below button for your state's SES.
Password Security
Never share your online passwords or passcodes with others. Here are some password tips:
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the longer the stronger - use a "passphrase" or 4 or more random words that you will remember
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don't use any personal information i.e. words and dates that relate to you
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don't use the same password for all of your accounts
Drink Spiking
Drink spiking occurs when alcohol or drugs are added to a person's drink without their knowledge or consent (approval). Any type of drink can be spiked including water, soft drinks, juice, or alcohol. Drink spiking is an offence and should be reported to the police.
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By being aware and having a plan you can reduce the risk of drink spiking and increase your safety while you are at a party or out having fun. Plan to go to the event/pub/club/party etc with friends so you can arrive together, look out for each other and leave together. Save Australia's emergency contact numbers in your mobile phone.
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Click on the below links to learn more about drink spiking, how to protect yourself and friends, and what to do if you or someone else has had their drink spiked.